Data Deletion Request

1. Your Right to Data Deletion Under GDPR

At BootStepper, we respect your right to control your personal data. Under the General Data Protection Regulation (GDPR) and other applicable data protection laws, you have the right to request the deletion of your personal data that we have collected and stored (also known as the "right to erasure" or "right to be forgotten"). This page explains how you can exercise this right and what to expect during the process.

Your right to erasure is not absolute and only applies in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, or when you withdraw your consent.

2. How to Request Data Deletion

You can request the deletion of your data through any of the following methods:

• Using our automated data deletion request form below
• Sending an email to our data protection team
• Contacting our customer support

3. Data Deletion Request Form

4. What Happens After Your Request

Once we receive your data deletion request:

• You will receive a confirmation email with a unique request ID within 72 hours
• We will process your request within one month without undue delay, in accordance with GDPR requirements
• If your request is complex or we receive multiple requests from you, we may extend the period by a further two months, and we will inform you of this extension
• We will delete or anonymize all your personal data from our active systems
• We will send you a final confirmation once the deletion is complete

5. What Data Will Be Deleted

When you request data deletion, we will delete or anonymize:

• Your account information (name, email, profile details)
• Your usage history and preferences
• Any personal identifiers associated with your content
• Authentication and session data

Public Content: Any choreography or educational content you have contributed may be anonymized rather than deleted, as per our Terms of Use. This means your personal information will be removed, but the content will remain available to the community without any link to your identity.

6. Legal Data Retention

In some cases, we may be required to retain certain information for legal, regulatory, or legitimate business purposes, including:

• Compliance with legal obligations and regulations
• Resolving disputes, enforcing our agreements, or defending legal claims
• Fraud prevention and security purposes
• Financial record-keeping requirements

If this applies to your request, we will inform you of what data we must retain, why we are retaining it, and how long it will be retained.

7. Your Right to Complain

If you are not satisfied with how we handle your data deletion request, you have the right to lodge a complaint with your local data protection authority. For EU residents, you can find your data protection authority contact information at https://edpb.europa.eu/about-edpb/about-edpb/members_en.

We encourage you to contact us first so we can address your concerns directly.

8. Contact Us

If you have any questions about the data deletion process or wish to exercise any of your GDPR rights, please contact us at:

Email: privacy@bootstepper.com

For GDPR-related inquiries, you can also contact our Data Protection Officer at the same email address.